Leading and Managing Teams

Leading and Managing Teams

Program Information

Leading and Managing Teams

March 22 – 23, 2017
Program Overview
Successful teams are created when the leader provides a clear sense of purpose, while focusing on building an environment where members are empowered, motivated and challenged, and where individuals like what they are doing.
“How do we lead and manage our team effectively to be a team of high performers?”
Open and effective communication is one of the central keys to successfully lead teams. If you are a team leader or supervisor responsible for leading and managing a work team or want to take on such a role, this training program will benefit you!


Team leadership and supervisory management roles are vital in today’s modern workplace. People are often promoted to team leader or supervisory roles because they are good operators or have great technical expertise. But to be successful in the new role they also need a new set of management and leadership skills.


Program Objectives

  • Understand the concepts of management and leadership and high performance teams
  • Lead and manage your people effectively
  • Clearly identify the principled characteristics of high performing teams
  • Build a high performance team and build a team-spirited work place culture
  • Solve problems effectively regarding to team issues
  • Build and develop effective team leadership skills
  • Explore the different team leadership styles and learn team leadership role
  • Examine the skills required for effective communication within teams
  • Analyze the qualities required to lead a team towards consistent levels of high performance
  • Increase performance and better communication
  • Reduce staff turnover and create better workplace environment


Program Content
Module 1: Understanding Teams

  • Management and Leadership Concepts
  • Leadership – Role, Skills and Styles
  • Roles and Relationships
  • Meeting the Needs of People around You
  • Achieving Organizational Goal
  • Effective workplace teams
  • Work satisfaction
  • Engagement of team members


Module 2: Developing Personal Leadership to Become a Good Team Leader

  • Leader’s Relationship Models
  • Ethics and Values
  • Integrity and Role Model


Module 3: Team Health Check

  • Tool for Assessing the Effectiveness of Your Team


Module 4: Focusing on Performance

  • The Importance of Performance Indicators
  • Tracking Team Improvement and Success


Module 5: Coaching and Feedback

  • The Coaching Cycle
  • Pre-requisites for Coaching & Mentoring
  • Coaching for Better Performance
  • The Team Leader’s Role in Coaching
  • Managing People Issues
  • Simple Tools to Use for Coaching and Giving Feedback


Module 6: Team Skills

  • The Importance of Multi-skilling to Build Flexibility and Effectiveness Within a Team
  • Role of Good Communication
  • Problem Solving in the Team
  • Managing Change for the Team
  • Methods for Building and Effective Team


Module 7: Developing Action Plan

  • Identifying How You Will Apply These Tools in Your Workplace


Program fee: USD250 (Lunch, coffee, snacks, learning materials are included. Tax is exclusive. No tax for individual participants who pay their own fee. 15% withholding tax will be grossed up to invoice for those participants registered by their companies.)

Venue: InterContinental Hotel/Sunway Hotel (Phnom Penh)

Time: 8:00am – 5:00pm

Language of instruction: Khmer

Trainer: Sophiep Chat


Deadline of Enrollment
Please, submit your enrollment latest by February 28, 2017.

Fees, Payment and Cancellation
After enrollment notification, we will send you an invoice via email. Payment of the program fees is required to be made prior to the start of the program. Participants can request to make the payment after completion of the program within 15 days of the invoice date. We accept payments by bank wire transfer, company checks and cash.


Participants are required to notice us about their cancellation at least 7 days prior to the training and the fees will be fully refunded. Notice of cancellation less than 7 days will be fully charged. Notice of cancellation shall be notified via written email.


Phnom Penh Business School reserves the rights to change the programs, dates, fees, and trainers to ensure quality, effectiveness and standard preparation.