Human Resource Management

Human Resource Management

Program Information

Human Resource Management

April 21 – 22, 2017


Program Overview

Even organizations with large, experienced human resources functions must rely on managers and supervisors to partner in effective employee recruitment, relations and management.


“Human Resource Management will not work well if without involvement from line managers and supervisors. It is greatly important for the whole the success of your company or organization.”


This concentrated, two-day course is designed for supervisors, managers and executives  who do not have direct human resource experience but who interact regularly with employees and human resource department and play a critical role in ensuring productivity and engagement.


Program Objectives

Upon completion of the program, participants will be able to:

  • Understand the different HR functions within an organization and their significance
  • Understand and play effective role in human resource management, training and development, coaching, motivating, etc
  • Identify the business contexts in which Human Resource Management (HRM) operates
  • Understand the recruitment and selection process and the different selection tools
  • Understand how Performance Management can be a key component in motivating employees
  • Understand how an effective compensation and benefits programme can be managed
  • Better motivate and retain employees


Who should attend this program?

Human resource managers, HR specialists, functional managers, executives, managers, supervisors from companies and non-profit enterprises (NGOs).


Program Outline

Module 1: Overview of Human Resource Management

  • Definition of Human Resource Management
  • Roles of Human Resource Department
  • Roles of Line Manager in Human Resource Management
  • Business Strategy of Human Resource Management


Module 2: Job Analysis

  • Collecting Information for Job Analysis
  • Job Specification
  • Job Description


Module 3: Recruiting and Selecting the Right Talents

  • Workforce Planning
  • Source of Talent Pool
  • Internal Recruitment
  • Selection Tools
  • Techniques for Effective Interview


Module 4: Training and Development

  • Why Training and Development?
  • Induction Program
  • Conducting a Training Needs Assessment
  • The Role of Line Manager & Supervisor in Training and Development
  • Training and Development Strategy


Module 5: Managing Performance Effectively

  • What Is and Why Performance Management?
  • The Roles of a Manager & Supervisor in Performance Management
  • Performance Management Cycle
  • Performance Appraisals
  • Measurement Tools
  • Judgment of Performance
  • Communication of Performance Appraisal Results to Employees
  • Compensation and Benefits (Rewards, Recognition, etc)


Module 6: Employee Retention

  • Why Our Employees Resign?
  • Retention Strategies
  • Employees Engagement


Module 7: Succession Planning

  • Identifying High Potentials
  • Succession Planning Process


Module 8: Coaching and Motivating for Optimum Performance

  • Coaching Skills for Managers
  • Motivating Techniques for Managers


Program fee: USD270 (Lunch, coffee, snacks, learning materials are included. Tax is exclusive. No tax for individual participants who pay their own fee. 15% withholding tax will be grossed up to invoice for those participants registered by their companies.)

Venue: InterContinental Hotel/Sunway Hotel (Phnom Penh)

Time: 8:00am – 5:00pm

Language of instruction: Khmer


Deadline of Enrollment
Please, submit your enrollment latest by April 17, 2017.

Fees, Payment and Cancellation
After enrollment notification, we will send you an invoice via email. Payment of the program fees is required to be made prior to the start of the program. Participants can request to make the payment after completion of the program within 15 days of the invoice date. We accept payments by bank wire transfer, company checks and cash.

Participants are required to notice us about their cancellation at least 7 days prior to the training and the fees will be fully refunded. Notice of cancellation less than 7 days will be fully charged. Notice of cancellation shall be notified via written email.

Phnom Penh Business School reserves the rights to change the programs, dates, fees, and trainers to ensure quality, effectiveness and standard preparation.